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5 Steps for Embracing Change―Building a Business that Thrives into the Future

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Lior has conducted transformations for some of the globe’s most exceptional brands including:

Lior Arussy is an author, visionary, consultant and creative catalyst in the areas of creating delightful customer experiences and executing profitable customer strategies. For his thought leadership and contribution to the industry, Mr. Arussy received CRM Magazine's "2003 Influential Leaders" award and served as a juror on Fast Company's Customer First Awards.

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Lior's Books

In his acclaimed books, Lior distills fascinating learnings and breakthrough strategies from over twenty years of Customer Experience innovation.

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Watch Lior speak about the CEO’s problem and the solution: “Employee Choice”

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